# Warranty | 321 STRONG

> The 321 STRONG warranty for each product, what it covers, and how to get a return, replacement or refund through your Amazon order.

**URL:** https://321strong.com/warranty

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# Warranty
 
Every 321 STRONG product is sold on Amazon, so every warranty claim runs through your Amazon order.

 
## Warranty by product
 
- [321 STRONG Premium Massage Roller (all colours)](/products/foam-massage-roller) Lifetime
- [5-in-1 Foam Roller Set](/products/5-in-1-set) Lifetime
- [GIMME 10](/products/gimme-10) 2 years
- [The Original Body Roller](/products/original-body-roller) 1 year
 
No set warranty term is listed for:
 [Gym Chalk](/products/gym-chalk),  [Spikey Massage Ball](/products/ball-solo),  [Muscle Roller Stick](/products/stick-solo),  [Stretching Strap](/products/strap-solo),  [Cooling Gel](/products/cool-gel),  [Warming Gel](/products/warm-gel). 

 
If one of these arrives faulty, use Amazon's return process below or message us through **Contact seller** on your order.

   
## What's covered
 
Defects in materials or workmanship under normal use, for the term listed for your product, counted from your Amazon order date.

   
## What's not covered
 
- Normal wear and tear
- Damage from misuse, accidents or modification
- Products bought from anyone other than 321 STRONG or Amazon
   
## How to make a claim
 
1. 1 Open [Your Orders on Amazon](https://www.amazon.com/gp/css/order-history) and find the order with the product.
2. 2 Choose **Return or replace items** on that order, or go to Amazon's [Online Return Center](https://www.amazon.com/gp/css/returns/homepage.html). Amazon handles the return, replacement or refund on the original order.
3. 3 If the return option is no longer shown, or you have a question, use **Contact seller** on the same order to message us through Amazon.
  [Open Your Orders on Amazon](https://www.amazon.com/gp/css/order-history) [Amazon Return Center](https://www.amazon.com/gp/css/returns/homepage.html)  
Your Amazon order is your proof of purchase. Amazon's own return policy also applies to every order.
        For anything that isn't an order, see [Contact](/contact).