Frequently Asked Questions

Shipping

Orders are usually processed and shipped within 3 working days of purchase.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location.

Estimated Delivery Time:
1~4 weeks (United States/Canada/Australia/United Kingdom/EU countries)
2~5 weeks (Other countries)

Your tracking number will be updated 3-7 days after your order has been shipped.

Returns & Exchanges

If there’s something wrong with your order (defective product, incorrect order, damaged order etc.), please contact us within 7 days from receiving your order and we’ll be happy to assist you reviewing the case and if it is approved we will be sending a replacement. Please do not return anything before we review the case, our customer service team will review the request and will send further instructions. LifeBoosterShop reserves the right to deny any return request.

You will be responsible for paying for your own shipping costs for returning your item. Original shipping charges and 10% restocking fee are not refundable.

Refunds are submitted within 1-3 business days upon our Returns Department's receipt of your shipment. The amount of time that it will take to receive the refund depends on the method of payment on the order.

We are only able to cancel orders within the first 12 hours after the order is placed. After that the order has most likely been processed and is preparing for shipment or has been shipped. Once this takes effect, it's out of our hands. We apologize for any inconvenience this may cause, but we pride ourselves on prompt service and this includes getting your orders out as fast as possible.

Payment

We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express) or Debit Card

Continental US Orders - Sales tax is calculated for each purchase based on the state to which the order is shipped. We currently collect state and local sales tax on orders which are only shipped to an address in the state of New York. Orders placed in New York, but shipped out-of-state, are not subject to sales tax.

Canadian Orders - GST & HST will be added to all order shipping to Canada.

Sales tax is subject to change at any time.